Refunds
Last updated 26 October 2026
If Pro is not right for you, you can have your money back.
14 days, no questions asked
Ask within 14 days of purchase and we refund the full price. Email us with the address you used to buy, or the order number from your receipt.
How it works
Refunds are issued through Creem to your original payment method. Your bank may take a few days to show it. The licence key is turned off when the refund goes through.
After 14 days
Write to us anyway if something is wrong, for example an export that does not work on your device. We will try to fix it, and refund where that is fair.
Questions: support@purlbed.com